AT THE TIME OF BOOKING A 15% DEPOSIT IS REQUIRED TO SECURE YOUR APPOINTMENT AND WILL BE DEDUCTED OFF THE TOTAL AT THE COMPLETION OF YOUR TREATMENT. BOOKING FEES ARE NON-REFUNDABLE, HOWEVER CAN BE TRANSFERRED TO A FUTURE BOOKING IF APPROPRIATE NOTICE IS GIVEN. YOU MUST GIVE AT LEAST 24 HOURS’ NOTICE TO CANCEL OR RESCHEDULE A STANDARD BROW OR LASH TREATMENT AND 72 HOURS’ NOTICE FOR A COSMETIC TATTOO TREATMENT, APPOINTMENTS CANCELLED WITH LESS NOTICE WILL FORFEIT THEIR BOOKING FEE.
WE UNDERSTAND THAT SOMETIMES THE UNFORESEEN HAPPENS AND APPOINTMENTS NEED
TO BE RESCHEDULED OR CANCELLED. BY NOTIFYING US AS EARLY AS POSSIBLE, IT ALLOWS
US THE OPPORTUNITY TO FILL YOUR ALLOCATED APPOINTMENT TIME.
PLEASE NO FACEBOOK OR INSTAGRAM MESSAGES AS WE DON'T GET TO CHECK SOCIALS WITH
ANY REGULARITY.
EMAIL [email protected] OR SMS TO 0457 285 416 FOR RESCHEDULING OR CANCELLATIONS
AT LEAST 24 BUSINESS HOURS’ NOTICE FOR CHANGED OR CANCELLED APPOINTMENTS FOR BROW, LASH AND WAX TREATMENTS IS REQUIRED. LESS THAN 24 HOURS’ NOTICE WILL RESULT IN LOSS OF YOUR BOOKING FEE.
NO SHOWS MAY BE CHARGED 100% OF THE SERVICE COST AND WILL NEED TO BE PAID IN FULL BEFORE SUBSEQUENT BOOKINGS ARE MADE.
BOOKING FEES ARE NON-REFUNDABLE, HOWEVER CAN BE TRANSFERRED TO A FUTURE BOOKING IF 24 HOURS OR MORE NOTICE IS PROVIDED.
AT LEAST 72 BUSINESS HOURS’ NOTICE FOR CHANGED OR CANCELLED APPOINTMENTS FOR COSMETIC TATTOO TREATMENTS. LESS THAN 72 HOURS’ NOTICE WILL RESULT IN LOSS OF YOUR BOOKING FEE.
NO SHOWS AND CANCELLATIONS WITHIN 24 HOURS MAY BE CHARGED 100% OF THE SERVICE COST AND WILL NEED TO BE PAID IN FULL BEFORE SUBSEQUENT BOOKINGS ARE MADE.
BOOKING FEES ARE NON-REFUNDABLE, HOWEVER CAN BE TRANSFERRED TO A FUTURE BOOKING IF 24 HOURS OR MORE NOTICE IS PROVIDED.
WE OFFER AN SMS AND EMAIL REMINDER SERVICE WHICH IS SENT OUT TO YOU 2 DAYS PRIOR TO YOUR APPOINTMENT. THIS REMINDER IS A COURTESY AND DOES NOT REMOVE YOUR RESPONSIBILITY FOR KEEPING, RESCHEDULING, OR CANCELLING APPOINTMENTS.
